SHIPPING

Shipping & delivery

A clear look at delivery timing, tracking, duties, and order support.

15–17 daysEstimated total delivery

Tracking sentWhen your order ships

Duties coveredFor supported destinations

Order supportHelp with delivery issues

Processing and delivery

Estimated total delivery time is 15–17 days, depending on the destination and local carrier conditions. Tracking details will be sent when your order ships.

Address changes

Please contact us as soon as possible if your shipping address is incorrect. We cannot guarantee changes after an order has been dispatched.

Customs and duties

We cover applicable customs duties and import taxes for orders shipped to our supported destinations. You will not be asked to pay these charges on delivery. If a carrier or customs authority requests payment, please contact us before paying so we can assist.

Delivery issues

If your package is delayed, lost, or arrives damaged, contact us with your order number so we can review the situation with the carrier.

CUSTOMER CARE